Policies

Registration implies that you agree with the items below
Financial

For private students, there is a 75 dollar registration fee which is non-refundable. All post-dated cheques or a void cheque for monthly payments must be submitted on or before the first class to secure your lesson time. Payments may also be made in cash or by email e-Transfer. Any NSF payments will be subject to a fee of $50.00. Additional private lessons, examination preparation, festival preparation, university audition preparation, or theory & harmony lessons can be arranged on a case-by-case basis. Please make cheques payable to Jan Janovsky.

Group class tuition must be payed in full by the start of classes either as one lump sum or monthly postdated cheques.

Cancellations

If a cancellation in the Giant Steps (ages 4-6) group class occurs before the first class, the tuition will be refunded minus a $25.00 processing fee. If the cancellation occurs after the first class, the tuition will be refunded less $55.00. If the cancellation occurs after the second class, no refunds or credits will be issued.

If cancellation occurs in the Giant Steps (ages 6-8) group class, material fees are non-refundable. Complete lesson termination must be given in writing with one month’s notice by letter or email.

Private students have a non-refundable registration fee. Complete lesson termination must be given in writing with one month’s notice by letter or email.

Make-up Lessons

There are no make-up lessons. Exceptions for private lessons occur which will be dealt on a case-by-case basis. Group lessons cannot be made up because we move as a class. There are no refunds or credits offered for missed lessons. There are occasions where your teacher might have to miss a lesson: he/she will either find a substitute teacher or reschedule at a time convenient for both you and him/her. Complete lesson termination must be given in writing with one month’s notice prior to cancellation. Classic Studios follows the EIPS division calendar and observes statutory holidays.

Pick-Up And Drop-Off For Beginner Group Students

You agree to be 5 minutes early in picking up your child after class. This allows time to talk with your child’s instructor. You are also responsible for the care and supervision of your child before and after the lesson.

Policies For Giant Steps And The Upper Hand Group Lessons

No refunds or credits will be granted for missed classes. Make-up classes are only scheduled if space is available in another class. The minimum enrollment per class is 4. The maximum enrollment for Giant Steps group piano is 6. The minimum and maximum enrollment for the Upper Hand group class is 4. Classes may be cancelled due to insufficient enrollment. In this event, all families will be notified prior to the first class and a refund or alternate class time will be offered.

Vandalism

If vandalism occurs and is witnessed by the instructor, parents will be responsible for the damages incurred.

Illness

If your child is ill and does not attend school, please refrain from taking them to piano lessons.

Contact Information

Please update the studio of any changes in address, phone number, e-mail address or any other pertinent contact information.

Studio Updates

Email updates allow you and the student to be in the know. These newsletters are to inform you of studio events, Masterclasses, holiday closures, special promotions and registration updates. By registering you give implied consent that you may be contacted. If you wish to opt-out of this, please let us know.

Read more about registration or contact us with your questions at 780-940-2738.